McLNexis collects only the information needed to respond to inquiries, review demo or software access requests, operate the client portal, and support organizations with clear next steps.
We may collect details you submit through forms, including name, business email, phone number, company, job title, country, company size, solution interest, request type, and message content. Client Portal accounts may also store profile details, login activity, account review status, and support/access request history.
We may collect basic technical information such as browser type, device type, page interactions, and security logs used to protect the website from abuse.
McLNexis uses submitted information to respond to requests, schedule demos, review software access needs, deliver account notifications, support client portal activity, improve the website experience, and maintain secure operations.
We use practical safeguards such as server-side form processing, protected storage folders, password hashing for portal accounts, session controls, CSRF protection, and restricted upload behavior. No website can guarantee absolute security, but McLNexis designs its systems to reduce unnecessary exposure.
We keep information only as long as needed for business, legal, support, and security purposes. You can request updates or removal where applicable.
The website may use hosting, email delivery, translation, analytics, and security tools. These providers may process limited technical or message data necessary to deliver the service. Final legal review should confirm the exact third-party services you enable in production.
You may contact McLNexis to request correction, deletion, or review of information connected to your inquiry or portal account. Some records may need to be retained for security, fraud prevention, legal, or operational reasons.
Questions about privacy can be sent to support@mclnexis.com. Please do not include passwords, private keys, sensitive customer records, or live incident evidence in a general email.